Carole Robin & David Bradford (Authors of “Connect”)
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My guests today teach the most famous and popular course offered in the Stanford MBA program. This course is called Interpersonal Dynamics and my guests today are Carole Robin and David Bradford. Their class teaches students HOW TO BUILD EXCEPTIONAL relationships. They are releasing a book called Connect in February that breaks down the classes’ major lessons. In my opinion there isn’t a more important book for the insurance industry because as I have said before, WE ARE IN THE RELATIONSHIP BUSINESS. I am honored because I was able to read the book and speak with them prior to its release. We go through the major takeaways that you can apply to relationships with your prospects, your clients, your co-workers, your family, and even your significant other.
This book is recommended by some of the most influential people in the world. It has received endorsements from Reid Hoffman, the Co-Founder of LinkedIn, Arianna Huffington, co-founder of the Huffington Post and the CEO of Thrive Global, and Ray Dalio, the founder of Bridgewater Associates and author of the book Principles - to name a few!
In life, there are few things more rewarding than having a relationship with someone that you can truly call exceptional. It’s one of the primary keys to happiness and I promise that you will be able to take what you hear today and apply it in your personal and professional life immediately.
We discuss:
How building relationships can be similar to climbing a mountain
The 15% Rule
Why shyness holds us back
The power of sharing feelings rather than experiences
Why saying “I feel like…” can be unproductive
Vulnerable leadership
Sympathy vs. Empathy
And finally, helping others without giving unsolicited advice
Check out Connect on Amazon: https://www.amazon.com/Connect-Building-Exceptional-Relationships-Colleagues/dp/0593237099
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