Derek Gaunt (Negotiations Trainer & Coach - Black Swan Group)
In work and in life, we have to have difficult conversations that require negotiation. Difficult conversations with our co-workers, partners, vendors, employees, and even spouses. To be more effective in these conversations, we thought who would be better to learn from than the former commander of the hostage negotiation team in Washington, DC.
My guest today is a guy named Derek Gaunt. Derek spent 29 years in law enforcement and is considered a hostage negotiation and incident command subject-matter expert. He is an author and regularly speaks at Hostage Negotiations and SWAT conferences across the country. He now specializes in instructing companies on how to apply hostage negotiation practices and principles to the business world.
Derek and I discussed:
· His Police Negotiation Career
· Negotiation Strategies & Tactics
· The Ideal Difficult Conversation Outline
· The best way to say “no ”
· And how to get people to truly make a commitment
Learn more about Derek at https://www.blackswanltd.com/our-team/derek-gaunt.
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